Frequently Asked Questions

  1. Can I speak to anyone about the booking?
  2. How do I know which resort is best suited to me?
  3. When is the best time to go skiing?
  4. Is it guaranteed to snow while we are there?
  5. How old do I have to be to ski?
  6. How long do I have to go skiing for?
  7. I can?t ski, so can I go on a skiing holiday without having lessons here first?

Can I speak to anyone about the booking?

Yes, our travel consultants in our call centre are ready to take your call. Whether it?s information on accommodation, how to get to your chosen resort, the latest weather in the Alps or just an opinion on which resort will suit you, our expert travel consultants are always there to help. Opening Hours: Sales & Call Centre: 10am - 7pm 7 days a week. Administration Department: 9am-6pm Monday-Friday Please call them on 0870 428 8706

How do I know which resort is best suited to me?

We feature so many resorts that it is hard to pick one particular suited to anyone individual. Each resort has its own attractions and each country its own allure. Skiing in Europe has long been popular with the British because we can drive to the destinations and the French cuisine and wine are very popular. But the advent of the cheap long-haul flights have opened up the US and Canadian ski-resorts to the British skier and the service, standards, value for money and wide open spaces keep people going back for more. It?s your choice, but to help you make it please contact our travel consultants in our specialist sales team for their advice.

When is the best time to go skiing?

There is no best time to go skiing. As most resorts are reliant totally on the weather and, in particular, snowfall, it is impossible to tell in advance the type of conditions you will experience in resort. Some skiers like the warm sunshine of spring skiing while others prefer the guaranteed snow, but colder conditions of December and January. And then there are the school holidays and Christmas holidays that attract many because of the wonderful, bustling atmosphere, and also detract those who prefer a quieter time with fewer children around. Speak to one of our travel consultants who are more than willing to advise you on what times of year would be more suitable to you.

Is it guaranteed to snow while we are there?

No, snow is never guaranteed but as the locations we have chosen generally have good historic snow records. Remember that most resorts have snow-making machines that assist in the skiable terrain being open longer throughout the season. Please see our Snow Reports section on our home page for ski conditions at all of our resorts.

How old do I have to be to ski?

Anyone can ski from around 3 years of age upwards. Of course, the older you get, the more you should examine your insurance policy to make sure you are covered.

How long do I have to go skiing for?

For as long as you?d like. Some hotels insist on minimum stays during their busy periods and others don?t. The Residences in France do tend to insist on a minimum stay of 7 nights but 7 nights is a good period of time for those on their first ski-holiday. This gives you enough time to get settled on the slopes and also enjoy the surroundings of the ski-resort. Other properties do allow shorter stays for those with little time to spare, while many North American hotels will allow you to stay for any duration you would like. Please contact our call centre for specific details on each individual property.

I can?t ski, so can I go on a skiing holiday without having lessons here first?

Of course you can. Each resort has trained ski instructors and we can arrange ski lessons for you. Learning in resort means you can learn to ski on snow, which isn?t the case in most of the UK, and also means that once you feel confident you can head off onto the pistes after your lessons.